Please send in the device yourself and enclose the cover note created for you at the end of this form. In order to avoid any transport damage and later complaints, we ask you to package your device well and safely. PWA Electronic GmbH is not liable for transport damage. Please do not use packaging chips or crumpled newspaper. These are not safe packaging options.
In order to avoid any transport damage and later complaints, we ask you to package your device well and safely. PWA Electronic GmbH is not liable for transport damage. Please do not use packaging chips or crumpled newspaper. These are not safe packaging options.
Please note that there are extra costs for pickup if the repair is not covered by the warranty. Of course we will notify you by email before picking up your device.
Please enter the following details – fill out one repair form per unit.After sending the completed form you can add more units.
Please note that references to service support desk (SSD) incidents can not be read by the repair company PWA Electronic.
In order to be able to process your order promptly and without further problems, we ask you to write down your user names and passwords on the form. The passwords are transmitted in encrypted form and, of course, are treated as strictly confidential. The deletion of the access data takes place in accordance with our data protection guidelines.
Most upgrades must first be activated in the BIOS, which is why your BIOS password must not be set or specified, as this is the only way we can ensure correct functioning.
If you want to have driver updates installed, please provide access data for a user account with the required authorization.