Rugged notebooks, tablets and accessories are uncompromisingly tough. But the world in which they are used is rough and surprises with incalculable challenges – situations in which you can fully rely on our support.
Service for uncompromising use
We solve problems
In addition to the manufacturer’s warranty, PWA offers you individual agreements and flexible reactions through short decision-making processes.
The PWA Electronic Service Center in Seligenstadt finds a solution for every problem – quickly, efficiently and cost-effectively.
Monday to Friday from 9:00 a.m. to 5:00 p.m.
- Spare parts
- Collection worldwide by courier service
- If required, the courier driver will bring a transport box with him.
- In the case of warranty, collection is free of charge (within the EU).
Spare parts & single parts are directly available but stock Seligenstadt.
Largest spare parts warehouse on the European mainland.
Repair with costs
Detailed cost estimate against an expense allowance of 37,50 € net plus Cargo.
Including shipping time from pickup to redelivery within 96 hours if possible*.
(* Excluding Saturdays, Sundays and public holidays.)
Problems with driver and operating system
- Resetting of the computer to the delivery condition against calculation of a lump sum working hour of 37,50 € net plus Cargo
- Creation of OneClickBundle (suitable driver packages for your device). Provided as download link (30 days active download & support)