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                                          • Premier Mounts, a subsidiary of Gamber Johnson, is one of the world’s leading leading manufacturer of reliable and durable display mounting solutions. The mounts meet even the high demands of the professional audiovisual industry.

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                                              • RAM MOUNTS is one of the leading manufacturers of robust mounting solutions for almost every device and every purpose in business and leisure. The core product is universal and adjustable holders based on the RAM® ball joint system. The RAM MOUNTS system allows for a wide range of desired mounts.

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                                                  • Rohde & Schwarz Cybersecurity is a leading IT security company that offers protection against ever-changing cyber threats to government and private customers with special security and approval requirements.

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                                                      • Zirkona is known for its precision manufacturing and the immensely wide range of products for mounting small to medium-sized devices. The Swedish company has been part of the Gamber-Johnson Group since 2014.

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                                                  • Home » Repair Form

                                                    • Deutsch →

                                                  Repair Form

                                                  Step 1 of 6

                                                  16%
                                                  • Client

                                                  • PWA customer number of the client
                                                  • Contact Person
                                                  • Please contact us if you have not yet received a quote for your upgrade from us.
                                                  • Enables your invoicing department to make the correct allocation.
                                                  • We use the order number provided to enable your invoicing department to allocate the order correctly.
                                                  • Invoice address

                                                  • Contact Person
                                                  • Submission

                                                  • Please send in your device for the upgrade yourself and enclose the consignment bill created for you at the end of this form as a printout. To avoid transport damage and subsequent complaints, please pack your device well and securely. PWA Electronic GmbH is not liable for transportation damage. Please do not use packaging chips or crumpled newspaper. This is not a safe transportation option.

                                                  • Submission / collection

                                                  • To avoid transport damage and subsequent complaints, please pack your device well and securely. PWA Electronic GmbH is not liable for transportation damage if the customer sends the device himself. Please do not use packaging chips or crumpled newspaper. This is not a safe transportation option.

                                                  • Please note that additional costs will be incurred for collection outside the warranty period. We will of course notify you by email before collection.

                                                  • To avoid transport damage and subsequent complaints, please pack your device well and securely. PWA Electronic GmbH is not liable for transport damage if the customer sends the device himself. Please do not use packaging chips or crumpled newspaper. This is not a safe transportation option.

                                                  • Collection

                                                  • Contact Person
                                                  • Return shipment

                                                  • Contact Person
                                                  • Device details

                                                  • Please only enter the data for one device.
                                                    After submitting the form, you can specify additional devices.

                                                  • This field is hidden when viewing the form
                                                  • MAN-cats® service computer
                                                  • Model No. - Example: FZ-M1ABCDEFG
                                                  • Serial No. - Example: 9KTCA00345
                                                  • Please add if available.
                                                  • Vehicle Communication Interface (VCI)
                                                  • Error description

                                                  • Please note that information on Service Support Desk (SSD) incidents cannot be read by the repair company PWA Electronic.

                                                  • Please describe as precisely as possible when and how the error occurs.
                                                  • Drop files here or
                                                    Accepted file types: jpg, png, pdf, doc, docx, xls, xlsx, txt, Max. file size: 20 MB, Max. files: 5.
                                                      Supported formats .jpg, .png, .pdf, .doc, .docx, .xls, .xlsx, .txt
                                                      The file size must not exceed 10MB.
                                                      Maximum 5 attachments.
                                                    • Access data

                                                    • In order to be able to process your order promptly and without further problems, we ask you to make a note of the user names and passwords you have set on the form. The passwords are transmitted in encrypted form and are of course treated as strictly confidential. Access data will be deleted in accordance with our data protection guidelines.

                                                      Most upgrades must first be activated in the BIOS, which is why your BIOS password must not be set or must be specified, as this is the only way we can ensure correct functioning.


                                                    • If you wish to import driver updates, we require the access data of a user account with the necessary authorizations.


                                                    • Binding order

                                                    • I hereby commission the service of PWA Electronic GmbH to carry out the following:
                                                    • I hereby commission the service of PWA Electronic GmbH to carry out the following:
                                                    • Maximum repair costs in euros, plus VAT and shipping
                                                    • Repair details
                                                    • PWA customer number of the client, if already available.
                                                    • We use the order number provided to enable your invoicing department to allocate the order correctly.

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