Panasonic Computer Product Solutions has decided to recall some Toughpad FZ-G1 series batteries. Here you will find the official announcement from Panasonic.
Affected are models of the brand Panasonic with the product type FZ-G1 Mk1, Mk2 and Mk3. Batteries that come with the Panasonic FZ-G1 Mk4 in its original packaging are explicitly not affected.
Affected Series
| Tablet PC: | In combination with the following battery types: |
|---|---|
| FZ-G1A series | FZ-VZSU84U |
| FZ-G1B series | FZ-VZSU97U |
| FZ-G1C series | |
| FZ-G1F series | |
| FZ-G1J series | |
| FZ-G1K series | |
| FZ-G1L series | |
| FZ-G1M series | |
| FZ-G1N series |
What should I do?
- Open and read the link shown above
- Contact us using this e‑mail address:
- Here you will be asked for appropriate data. It is best to have the following data ready and to report it to: delivery address, e‑mail, telephone number, serial number of the battery.
- You will then get replacement batteries in the next step.
- Then please contact the above mentioned e‑mail address again as then the “old” batteries are going to be picked up.