Battery-Recall FZ-G1

Panasonic Computer Product Solutions has decided to recall some Toughpad FZ-G1 series batteries. Here you will find the official announcement from Panasonic.

Affec­ted are models of the brand Pana­so­nic with the product type FZ-G1 Mk1, Mk2 and Mk3. Batte­ries that come with the Pana­so­nic FZ-G1 Mk4 in its origi­nal pack­a­ging are expli­ci­tly not affec­ted.

Affected Series

Tablet PC: In combi­na­tion with the following battery types:
FZ-G1A series FZ-VZSU84U
FZ-G1B series FZ-VZSU97U
FZ-G1C series
FZ-G1F series
FZ-G1J series
FZ-G1K series
FZ-G1L series
FZ-G1M series
FZ-G1N series

What should I do?

  1. Open and read the link shown above
  2. Contact us using this e‑mail address: 
  3. Here you will be asked for appro­priate data. It is best to have the following data ready and to report it to: deli­very address, e‑mail, tele­phone number, serial number of the battery.
  4. You will then get repla­ce­ment batte­ries in the next step.
  5. Then please contact the above mentio­ned e‑mail address again as  then the “old” batte­ries are going to be picked up.

Please excuse the inconvenience.
Thank you for your understanding!