Battery-Recall FZ-G1

Panasonic Computer Product Solutions has decided to recall some Toughpad FZ-G1 series batteries. Here you will find the official announcement from Panasonic.

Affec­ted are models of the brand Pana­so­nic with the product type FZ-G1 Mk1, Mk2 and Mk3. Batte­ries that come with the Pana­so­nic FZ-G1 Mk4 in its origi­nal packa­ging are expli­citly not affec­ted.

Affected Series

Tablet PC:In combi­na­tion with the follo­wing battery types:
FZ-G1A seriesFZ-VZSU84U
FZ-G1B seriesFZ-VZSU97U
FZ-G1C series
FZ-G1F series
FZ-G1J series
FZ-G1K series
FZ-G1L series
FZ-G1M series
FZ-G1N series

What should I do?

  1. Open and read the link shown above
  2. Contact us using this e‑mail address: 
  3. Here you will be asked for appro­priate data. It is best to have the follo­wing data ready and to report it to: deli­very address, e‑mail, tele­phone number, serial number of the battery.
  4. You will then get repla­ce­ment batte­ries in the next step.
  5. Then please contact the above mentio­ned e‑mail address again as  then the “old” batte­ries are going to be picked up.

Please excuse the inconvenience.
Thank you for your understanding!
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Data protection
We, the PWA Electronic Service- & Vertriebs- GmbH (Registered business address: Germany), would like to process personal information with external services. This is not necessary for the use of the website, but allows us to interact even more closely with them. If desired, please make a choice: